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A repair shop that never misses a request

Vikonce takes requests in Telegram while the mechanics are under a car and nobody hears the phone over the compressor.

Nobody hears the phone during work

The compressor is roaring, the mechanic is under the lift, hands covered in grease. The client couldn't get through and drove to the shop across the street.

Vikonce answers every message. In seconds.

  1. 20:05, Tuesday

    Need an oil change, when can I come in?

    The shop is closed. The request waits until morning.

  2. 12:40, Thursday

    How much is a suspension check?

    Everyone is at their bays. Nobody to pick up.

  3. 08:15, Saturday

    Any spot today for a tyre change?

    Peak season, the phone won't stop. Half the calls go unanswered.

Three conversations Vikonce handles at the shop every day

Repair request

Asks about the car and books a bay

The bot asks what a service advisor would: make, year and what's wrong.

  • Asks make, year and the problem
  • Books a free bay
  • Hello, I need a service
  • Hello! Tell me the make, year and mileage and I'll find a time and an estimated duration
  • Skoda Octavia 2018, 120 thousand km
  • Thanks! The service takes about 3 hours. Tomorrow is free from 9:00, or Thursday from 14:00
  • Request received
Price questions

Quotes the labour cost right away

It names the price of the work, and for parts it honestly says it depends on the car.

  • Labour prices without a call
  • Never promises what it doesn't know
  • How much is an oil change?
  • Labour is ₴850. Oil and filter are extra, depending on the car 🔧 Shall I book you?
  • Yes, tomorrow morning
  • Tomorrow we have 9:00 and 11:30. Which suits you?
  • Booking confirmed
Repair status

Answers "when will it be ready?"

It takes half the calls off the mechanic: the client asks the bot instead of pulling him away from work.

  • Status without calling the mechanic
  • Tells the client when the car is ready
  • Hello! When will my car be ready?
  • Hello! Your Octavia is getting its brake pads replaced, ready around 17:30
  • Thanks, I'll pick it up tonight
  • I'll let the mechanic know. I'll message you as soon as the car is ready 🔧
  • Status updated

Scroll the strip

Let's count honestly

An administrator is more than a salary. It's shifts, days off and the human factor. Vikonce costs about as much as a few coffees a week, and it never disappears.

Show costs per:
Staff administratorVikonce
Costfrom ₴18,000₴216,000 + taxesfrom ₴790from ₴7,900
Working hours8 hours, 5 days24/7, no days off
Response timewhen they're freein seconds
Vacations and sick daysof coursenever
Client memoryhit or missevery visit on record

One missed client a month costs more than a Vikonce subscription. See pricing →

Run everything right from Telegram

No new apps. The Vikonce admin is a chat in your Telegram: schedule, services, prices and client bookings, all in your pocket.

  • A morning summary of bookings every day
  • Change hours and prices in a minute
  • Step into any conversation whenever you like

Tap a button in the chat and the admin replies right here.

Vikonce · AdminOnline
  • Good morning! You have three bookings today:
    • 10:00 Maryna Koval · 1 h
    • 12:30 Olena Tkach · 30 min
    • 15:30 Iryna Lysenko · 1 h
  • Your working hours:
    • Mon-Fri 09:00-19:00
    • Sat 10:00-16:00
    • Sun day off
  • Info for you and your specialists!
  • Services and prices:
    • Consultation₴350
    • Main service₴700
    • Package₴1,200
  • To change a price, just type the new one. Clients see it right away.

Your whole day on one screen

Telegram is always in your pocket. But with more than one specialist, it's easier to see everyone at once: the web admin is the same Vikonce, just on a big screen.

  • Every specialist's day side by side, not one message per booking
  • See where the bot called for a human and take over the chat in one click
  • The same data as in Telegram: a change on either side shows up instantly
  • Client history, statistics, broadcasts and a change log
Vikonce web admin calendar: a day in columns for four specialists, client bookings with time and service, a lunch break band.Vikonce web admin calendar on a phone screen: specialists' columns with the day's bookings.

Pricing

Choose how much work Vikonce takes off your hands. Getting to know it is free.

Basic

For a specialist who works solo

790₴/mo

or ₴7,900 per year

  • One specialist
  • AI administrator in Telegram
  • Admin panel in Telegram
  • Client booking 24/7
  • Reminders, reviews, waitlist

Ultra

For large businesses and chains

2,990₴/mo

or ₴29,900 per year

  • Up to 15 specialists
  • Everything in Max
  • Business web dashboard
  • Branches and team
  • Priority support

The first 7 days are free, on any plan.

All plans include setup for your business and support.

The yearly price is 10 months instead of 12: you pay for 10, Vikonce works all 12.

Above the plan limit, ₴150 per extra specialist: up to three more on Max, unlimited on Ultra.

Frequently asked questions

Can the bot quote a repair it hasn't seen?

No, and it deliberately doesn't try. It quotes labour from your price list right away, and for parts and complex repairs it honestly says a diagnosis is needed, and books one.

We get seasonal rushes, tyre changes in spring and autumn. Will it cope?

That's exactly when it helps most: it answers everyone at once, not one by one. However many requests arrive in an hour, each gets a reply in seconds.

Is it hard to set up?

No. You answer a few questions about your services, prices and schedule, and the bot is ready. Launch usually takes a day, and we help at every step.

What if the bot doesn't know the answer?

It honestly says it will check and immediately forwards the question to you in Telegram. The client isn't left without a reply, and you see what the bot is missing.

Does the bot sound like a robot?

See for yourself in the demo: it writes natural, lively Ukrainian, greets people, jokes when it fits and adapts to your brand's tone.

Which messengers are supported?

Telegram for now. Viber and Instagram are in development: when they arrive, your plan won't change.

Can I see what the bot replied?

Yes, every conversation and booking is stored in the admin. You can open any chat at any time and continue it yourself.

What if I have more specialists than my plan includes?

Each extra seat costs ₴150 per month. On Max you can add up to three, on Ultra as many as you need. The limit is shown in the plan, and the extra charge counts from it.

How do payment and cancellation work?

The first 7 days are free. After that, pay monthly or yearly (10 months instead of 12) by card transfer: the onboarding bot sends the amount and the reminders. Cancel anytime in the same bot, and Vikonce keeps working until the end of the paid period. Payments for a period already paid are not refunded. No contracts and no hidden fees.

See for yourself: it takes a minute

Message the demo bot the way a client would: try booking, asking about prices, moving a visit. Vikonce will reply before you finish reading this sentence.

Open the demo in Telegram

Free · No sign-up